Looking for the perfect fit? Compare your unique measurements with JoyGown's Measurement & Size Chart, use our Customized Size which allows us to make your dress based on your exact measurements for a custom-fit dress if the standard size can not fit you well. This dress is Made-To-Order, whether you choose a standard size or customized size, our tailors craft each dress to order. You can mention any demands about your dress in the "Special Requirements".
Prom / Party Or Other Formal Occasions
Amazing Prom Dress , Beautiful Prom Dresses UK
Beading , One Shoulder , Ruched Bodice ,Split
Shown As Picture
Model Shown Closure
1 x Dress
a) These following pictures only shows the requisite data of common dresses on our website
b) If you are not sure of your custom other data of your dress, please contact us by email or live chat. We will consider that when we making your dress.
c) If you have any other questions, please contact our professional custom service with live chat, we are glad to serve you.
d) For maternity dresses, you can follow the "how to measure maternity dresses" pictures below to measure your size.
How to measure standard dresses
How to measure maternity dresses
How to measure flower girl dresses
How to measure jackets
Bust-Not your bra size! Take the tape around your back and bring it across the fullest part of your bust.
Shoulder-From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.
Arm Length-Measure from your shoulder point to the wrist.
Measure from the to of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.
Please read carefully about our size data which may differ from other websites and bridal boutiques.
Many of our dresses can also be tailor made to order using the measurements you provide us. Custom size is preferred, please choose "custom size" from size dropdown menu and input your Bust ,Waist , Hips and Hollow to Hem ,Shoulder length in inch or in centimeter, please do remember to follow our measuring guide.
Standard Dress Size Chart
|Bust||32 ½||83||33 ½||84||34 ½||88||35 ½||90||36 ½||93||38||97||39 ½||100||41||104|
|Waist||25 ½||65||26 ½||68||27 ½||70||28 ½||72||29 ½||75||31||79||32 ½||83||34||86|
|Hips||35 ¾||91||36 ¾||92||37 ¾||96||38 ¾||98||39 ¾||101||41 ¼||105||42 ¾||109||44 ¼||112|
|Hollow to Floor||58||147||58||147||59||150||59||150||60||152||60||152||61||155||61||155|
Plus Size Dress Size Chart
|Waist||34||86||36 ¼||92||38 ½||98||40 ¾||104||43||109||45 ¼||115||47 ½||121|
|Hips||43 ½||110||45 ½||116||47 ½||121||49 ½||126||51 ½||131||53 ½||136||55 ½||141|
|Hollow to Floor||61||155||61||155||61||155||61||155||61||155||61||155||61||155|
Flower Girl Dress Size Chart
|Hollow to Floor||33||84||35||89||38||97||40||102||41||104||42||107||43||109||44||112||47||119||48||122||50||127||51||130||52||132|
orders will be cancelled automatically after a few days.
- Orders cancelled within
24 hours of payment confirmation will be eligible for a full refund.
- Orders cancelled within 24 to 72 hours of payment confirmation will be
eligible for a partial refund consisting of full shipping cost and 50% of
product purchase price.
- Orders cancelled beyond 120 hours after payment confirmation will be eligible
for a partial refund depending on the dress making procedure, but won't be less
than the shipping fee.
- Once your order has been shipped, it can no longer be cancelled.
If you would like to
cancel your order, please contact our customer service.
Return or Exchange
If the dress
you received has any problems, please feel free to contact our customer service
within 3 days. They will be glad to help you.
Defective, Damaged or Misshipped Items
Defective, damaged or mis-shipped items are eligible for
a full refund. When requesting your refund, please be ready to provide Customer
Service with photographs clearly showing the problem with the items. If you
believe your items were damaged during shipping, you will be required to offer
photographs showing the damaged packaging as well as "Proof of
Damage" documentation from your delivery carrier in order to process your
Sizing or Fitting Issues
Our custom made products like dresses and suits will be
made in the measurement you sent to us. Please take the correct measure
according to our measure guide, we assure you of 100 % fit if you can offer us
the correct measurement.
1. Item is not the size you ordered
Please be aware that due to the
nature of the handwork required, the finished gown may vary approximately 1inch
either direction of specified measurements. If your item size differ from the specifications
of your order by more than 2 inches, please
contact our customer service firstly, we can help you fix the size or you can find a local tailor to make adjustments,
and we will gladly reimburse you for up to some of the product price in
tailoring costs. If you choose your local tailor to fix, please remember to request a receipt
from your tailor as a copy of it must be provided when requesting
2. Item is the size you ordered but does
Dresses or suits that does not fit properly but fit the
specifications you ordered cannot be returned or exchanged.
aberration exists due to the color effect by the PC monitor and weather
condition. Slight color mismatches between the color of your item and the
color shown on screen may not mean that the item is defective or mis-shipped.
However, if you are confident that you have received the item in a wrong color,
please contact Customer Service to see if a return or refund is possible.
- Contact Our
Customer Service within 3 days after you get your package, including an
explanation and photographs documenting the reason for the return. Returns will
not be accepted without prior approval from Customer Service.
- Once Our
Customer Service has approved your request, please send the item and the
completed Product Return Form back to us as soon as possible.
received at our facility, your return will be processed in 3 to 5 business
days. Once your return is confirmed and inspected, please allow up to two
billing cycles for it to be credited to your account.
Please Note: we reserve
the right not to process the refund if they are returned in unacceptable
1. How can I check my order status?
If you want to track the status of your
order, like where is your order, when you will receive your order, whether
your order has been dispatched yet, please log in first and click My Orders at any page of the website. You can also contact our customer service
representatives via email or Live Chat.
2. How much will the shipping cost?
We have three shipping methods including
expedited shipping, standard shipping and super saving shipping. You can enjoy
free shipping more than $80.
3. How long is the delivery time?
For custom made items, the delivery time is 20-25
days, it includes the processing time (standard order: 10-14 business days;
rush order: 5-8 business days) and the shipping time (3-5 business days).
For in stock items, the delivery time is 5-8
days, it includes the processing time (1-3 business days) and the shipping time
(3-5 business days).
The sooner you place an order, the sooner we
start preparing your dress. Thank you.
4. Where can you ship to?
Our shipping is worldwide shipping. We ship
worldwide. There may be particular locations that we might require additional
information to ship to, However, if such a rare event were to occur, we will
get in touch with you ASAP.
5. What is your Return Policy?
the dress you received has any problems, please feel free to contact our
customer service within 3 days. They will be glad to help you.
6. Why haven't received confirmation email?
Our system will send you a
confirmation email once you paid for the order, maybe it is in your junk emails,
please check it. Thank you!
7. How much will the taxes, customs duties or fees?
About the other taxes, customs duties or fees,
normally you don't need to pay it. We always mark customers' parcels as gifts,
then it doesn't need taxes. But in some cases, there will be VAT or other
taxes, customs duties or fees levied by the destination country. Additional
charges for taxes or customs clearance must be borne by the recipient, we have
no control over these charges and cannot predict what they may be. Customs and
taxation policies vary widely from country to country. For more information,
please contact your local customs. When customs clearance procedures are
required, it can cause delays beyond our original delivery estimates.
8. Why dresses have off color?
Color aberration exists due to the color
effect by the PC monitor and weather condition. Slight color mismatches between
the color of your item and the color shown on screen may not mean that the item
is defective or mis-shipped.
9. What kind of warranty or guarantee do you offer on your
We sell products that we believe to be of high
quality and reliability. Before shipping each dress to our customers, our
Q&C personnel will do detailed check to ensure the high quality and never
on purpose send out damaged or faulty goods. You also can look our facebook.
your size chart based on UK or USA standard?
Our size chart is made on our own, different
from UK and USA size. You need to check our size chart to choose the right
size. You may also refer to our measuring guide to see how to get professional
measuring. If you have concerns about the size, we highly suggest you choose
the custom size. Please get the professional measurements first and fill in the
exact measurements when you place an order.
11. Can you make any change of the dresses?
Our dresses are made to order
except in stock dresses, our designer can make any change for you, just leave a
message in ?special requirements?, then we will know it. Or contact our
12. If I order this dress in a standard size, can i return it if it does not
fit? Or if I just do not like it?
If we send wrong or unmatched dress, we will
take all responsibility and give you a top solution to your best satisfaction.
We are afraid that return without reason is not acceptable. So please measure
your body precisely in accords with our website size chart. We offer the Size
& Color Guide for your good use. Each dress you order will be made from
scratch totally according to your specifications. Our tailors will make the
perfect dress for you.
13. I placed my order and my payment just was not gone
Please do not worry. Just contact our
customer service for help, they will give you a reply within 24 hours to sort
the problems out or give you other methods for payment.